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TRAI's Role in Combating Spam UPSC NOTE

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  Why in news The Telecom Regulatory Authority of India (TRAI) will be using distributed ledger technology (DLT) to register spam preference...

 Why in news

  • The Telecom Regulatory Authority of India (TRAI) will be using distributed ledger technology (DLT) to register spam preferences from customers, TRAI chairman Anil Kumar Lahoti said. 

  • Spam rules will be tightened to make commercial messages traceable, the TRAI has indicated.

TRAI's Role in Fighting Spam

  • TRAI regulates telecom and controls Unsolicited Commercial Communications (UCC), or spam.

  • Introduced the Do-Not-Disturb (DND) registry in 2007 to prevent spam calls and messages.

  • Created a DND app for customers to register preferences and report complaints.

  • Under Telecom Commercial Communication Customer Preference Regulation (TCCCPR), 2018, telemarketers violating DND are warned and blacklisted after repeated offenses.

Blockchain's Role in Anti-Spam Measures

  • TRAI mandates telecoms use blockchain to store a list of approved SMS senders.

  • Blockchain ensures immutability and traceability, making data tamper-proof and secure.

  • Regulations require traceability of messages to prevent fraudulent SMS and calls.

  • Blockchain helps ensure proper formats for messages and prevents spam by authenticating sender IDs.

Effectiveness of Measures

  • DND preferences have reduced legitimate business spam for registered users.

  • However, new forms of spam, including fraudulent calls and international scams, continue to bypass protections.

  • Fraudulent operations using disposable numbers and international calls complicate enforcement.

Additional Government Actions

  • Department of Telecommunications (DoT) launched the Sanchar Saathi portal to report fraudulent calls and messages.

  • DoT collaborates with law enforcement to cancel numbers linked to scammers.

  • Telecom Security Operation Centre monitors suspicious internet traffic.

  • Telecom firms like Airtel use AI to label suspected spam calls and are adding labels for international calls.

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Learnerz IAS | Concept oriented UPSC Classes in Malayalam: TRAI's Role in Combating Spam UPSC NOTE
TRAI's Role in Combating Spam UPSC NOTE
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